Shipping Lead Times
Small to Medium Orders and items: We fulfill these orders from our Mpls shop within just a few days (often same day!) + shipping time. These items ship USPS or UPS, which usually have a delivery time of 1-5 days. Upon fulfillment you'll get an email with a tracking code so you'll know exactly when you'll receive your order.
Large Items + Most Furniture: Please allow 3-5 weeks for fulfillment & delivery (unless specified on the product page that it will take longer) for in-stock and non-custom items that ship freight. We will communicate with you each step of the way. If anything deviates from the above timing we'll be sure to reach out to you. Here's a bit about how freight shipping works:Â
- Tracking Codes: Once the order is picked up from us, we'll send you an email with a tracking code. This usually takes 1-2 weeks from the day you placed your order.
- Delivery Appointment: Within usually 3-10 days of getting the tracking code email, the freight company will call you to schedule delivery so be sure and answer any unknown numbers. The final delivery date/time is up to you to schedule with them. Please note this timeframe can vary quite a bit as it depends largely on the freight company and your location.
- Most furniture delivery includes going into the first covered area (meaning garage, porch, etc) and is then unpacked by you. If you want white glove or rush delivery, please reach out (see below) and we can easily add that to your order and determine the exact charges at that time.Â
Custom Pieces:Â Custom pieces will have timing displayed on their product page. Most custom furniture takes about 10-14 weeks to be delivered.
Pre-Order Items: These items will display a back-in-stock date on the product page. Once the item is back-in-stock, the 3-5 week fulfillment & delivery time begins.Â
As always, if you have any questions, don't hesitate to reach out. You can use the website chat feature, or message us on Instagram & Facebook or use our contact form on the contact us page. We're in the shop 9-4 CST Monday-Friday and generally on Saturdays from 11-4 CST.Â